AI Consultant/Developer

Opportunity Overview

We are seeking an experienced professional in the realm of artificial intelligence who is ready to engage in a transformative project with an international client. The initiative focuses on enhancing IT Service Management (ITSM) through innovative AI solutions.

Project Goals

• Develop an AI agent to build user story agents and analyze incidents within ServiceNow.
• Establish a governance framework concept for new service requests.

Key Responsibilities

• Conception and development of AI agent (GenAI).
• Create user story agents in ServiceNow for incident management and service requests.
• Analyze incidents with AI functionalities.
• Provide best practice AI advice, focusing on Python development and API integration.
• Develop and maintain a governance framework for various service requests.

Essential Qualifications

• Strong project experience with GenAI.
• Proficient in Python development.
• Experience in developing solutions and concepts from the ground up.
• Familiarity with ServiceNow, including API integration.
• Background in building AI user story agents and service request agents.
• Extensive project experience with Azure platforms.
• Strong API experience.
• Skills in both technical design and development.
• Fluency in English is required.

Project Details

• Start Date: As soon as possible
• Duration: 3 months
• Work Schedule: 3 days per week
• Location: 100% remote

This role offers an exciting opportunity to contribute to pivotal advancements in AI within ITSM. Your expertise will play a crucial role in defining the future of service management solutions.