Delivery Manager (Commodity area)

Lead End-to-End Delivery for Strategic Enterprise Accounts

Join our team in Zurich, Switzerland, in a hybrid working mode to strengthen the Commodity Trading & Agritech portfolio. In this capacity, you will lead end-to-end delivery management for a strategic enterprise account, overseeing the full delivery scope to ensure strong client engagement and predictable, high-quality execution. Your focus will be on enabling scalability and operational efficiency while driving the adoption of GenAI-enabled and automation-driven practices to optimize speed, cost, and innovation.

As the primary delivery leader, you will partner with Account Management and Technology leadership. This role requires balancing governance, financial control, contractual compliance, and people leadership to deliver measurable business outcomes.

Key Responsibilities

• Own end-to-end delivery for a full client account across multiple initiatives, ensuring adherence to scope, timelines, quality, and budget.
• Establish governance frameworks, operating cadence, and reporting structures for transparency and continuous improvement.
• Enable data-driven management using KPIs, dashboards, and operational metrics.
• Act as the primary delivery counterpart for client leadership, fostering trust and long-term engagement.
• Proactively manage risks, escalations, and expectations within a no-surprise delivery culture.
• Maintain delivery financial health, including forecasting, margin control, and cost optimization.
• Oversee contractual delivery under MSAs and SOWs, ensuring scope control, change management, and compliance.
• Partner with Account Management to identify delivery-led growth opportunities and support RFP/RFI responses.
• Ensure effective staffing, onboarding, coaching, and performance management across delivery teams.
• Apply delivery standards and propose continuous improvements to operating models and practices.
• Support the adoption of generative AI and automation practices within delivery workflows to enhance future-readiness.

Required Qualifications

• Proven experience in delivery leadership roles within consulting, outsourcing, or large-scale IT engagements, such as Delivery Manager, Program Manager, or Engagement Lead.
• Experience managing multi-stream enterprise programs and full client accounts.
• Strong expertise in scope control, milestone governance, and contractual delivery under MSAs and SOW frameworks.
• Practical understanding of technology consulting compliance areas, including data privacy, confidentiality, and scope governance.
• Solid technology awareness across ERP platforms, data ecosystems, integrations, and hybrid or multi-cloud architectures (Azure, AWS, GCP preferred).
• In-depth understanding of SDLC methodologies with experience in both Agile and Waterfall delivery.
• Ability to bridge business objectives with technical execution, leading engineering and architecture teams toward solution ownership.
• Strong communication, stakeholder management, and leadership abilities in distributed, multicultural environments.
• Fluent English and German.

Preferred Qualifications

• Exposure to Generative AI and automation practices within delivery governance or solution engineering contexts.
• Experience contributing to client commercial discussions, contract renewals, or RFP/RFI processes.