Front Desk Coordinator

Reception and Administrative Support

Join our team to manage the reception area and operate the switchboard in German, English, and French. You will serve as the first point of contact for external customers and visitors, ensuring a welcoming atmosphere while handling related administrative tasks and access control. Your role involves maintaining a clean, organized, and professional work environment that reflects our high standards of service.

Key Responsibilities

• Manage the reception area and switchboard operations in German, English, and French
• Welcome and support external customers and visitors, including access control and related administrative tasks
• Assist the Facility Management and General Services Department with incoming and outgoing mail and courier transfers
• Order and manage office equipment, beverages, and catering for meetings
• Maintain procedures related to the Pharmacovigilance messaging system
• Drive continuous improvement in customer satisfaction and service quality
• Ensure a clean, organized, and professional work environment
• Assist other departments with administrative tasks such as visa applications and contract processing

Required Profile

• Commercial apprenticeship (KV) or similar qualification in a service sector with direct customer contact, such as the travel industry or hotels, ideally with reception desk experience
• Very good language skills in German and English, with oral knowledge of French being beneficial
• Ability to work independently and effectively within a team
• Open, friendly nature with a genuine enjoyment of dealing with people
• High service and customer orientation with excellent communication skills at different levels
• Discretion, flexibility, and a strong sense of responsibility
• Good user skills in Microsoft Office (Word, Excel, etc.)

Working Hours

Positions are available Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. Part-time solutions are possible, with days off available on Tuesday, Wednesday, or Thursday.