Head of Outbound Transportation & Last Mile Delivery

Join Our Team and Lead the Future of Delivery

We invite you to be a vital part of our innovative journey in transforming global supply chain operations and enhancing the delivery experience across our distribution network. This role presents a unique chance to make a mark on how we fulfill our products to customers traversing various channels, including e-commerce, B2B wholesale, and our retail stores.

Your Mission

• Enhance Customer Experience: Own the delivery journey from warehouses to the customer’s doorstep, striving to provide an exceptional experience and deliver a “WOW” effect every time.
• Develop and Execute Global Omnichannel Delivery Strategy: Define the vision and roadmap for our outbound transportation network, supporting our extensive global growth.
• Define and Implement Last-Mile Delivery Operating Model: Establish the principles, processes, and systems for a seamless last-mile delivery experience for omnichannel customers.
• Build and Manage a Multi-Carrier Network: Collaborate with procurement to create a portfolio of regional and global carriers, focusing on service, cost, and speed.
• Set the Standard for Delivery Excellence: Define global standards, SOPs, SLAs, and KPIs for last-mile delivery, ensuring performance monitoring across all channels.
• Drive Continuous Improvement and Innovation: Seek opportunities to optimize transportation networks, reduce costs, and explore new delivery models and trends.
• Act as a Global Subject Matter Expert: Develop and share best practices to enhance outbound transportation competencies within regional and local logistics teams.
• Collaborate Across the Organization: Work closely with cross-functional stakeholders to ensure smooth carrier integration and support strategic initiatives.

Your Story

• A minimum of 10 years of progressive experience in logistics, emphasizing outbound transportation and last-mile delivery in an omnichannel setting, ideally within global retail or sportswear.
• A proven track record of developing and executing transportation strategies and managing complex carrier networks.
• Strong analytical and problem-solving capabilities driven by data.
• An experienced leader, passionate about building and nurturing high-performing teams.
• Excellent communication and collaboration skills, capable of influencing stakeholders at various organizational levels.
• Proficiency in Google tools with experience in Transportation Management Systems (TMS) and relevant logistics technologies.
• Fluency in English; additional languages are advantageous.

Your Team

As part of our Global Supply Chain team, you will be a key figure in our Distribution & Logistics function, striving to create the most advanced fulfillment network in the industry. Our team, composed of highly skilled individuals, is dedicated to harnessing data-driven insights to challenge standards and drive innovation. We welcome creativity and encourage diverse thought, all while fostering a passionate and collaborative environment.