IT Operations Coordinator

Company Overview

ANAVIA stands as a premier aerospace company based in Switzerland, recognized globally for its innovative advancements in unmanned vertical take-off and landing (VTOL) aircraft systems. With a maximum take-off weight of up to 1,150 kg, our state-of-the-art helicopter platforms and sensors facilitate a myriad of missions, including intelligence and surveillance (ISR), infrastructure inspections, cargo transportation, and other essential operations.

Our diverse and talented team, comprising engineers specializing in mechatronics, avionics, composites, software, and flight testing, along with industry specialists in marketing, manufacturing, flight operations, and service, are dedicated to managing the full product lifecycle—from concept and design to certification, production, and extensive global customer support.

Headquartered in Bilten and Näfels, Switzerland, with a wholly owned subsidiary in the United Arab Emirates, ANAVIA merges Swiss engineering excellence with a growing international presence. Our commitment to technological innovation, operational reliability, and exceptional quality positions us as leaders in delivering mission-ready aerospace solutions reflecting Swiss precision and manufacturing prowess.

Your Mission

As we experience rapid growth, we are on the lookout for an individual eager to play a crucial role in advancing unmanned aviation. This role encompasses ownership of IT operations, infrastructure, and cybersecurity initiatives.

You will be instrumental in driving IT projects, enhancing systems and processes, and ensuring that technology across ANAVIA is reliable, secure, and efficient while contributing to our digital environment's growth and continuous improvement.

Key Responsibilities

• Oversee daily IT operations alongside internal IT support, ensuring effective prioritization and escalation handling.
• Act as the primary interface and coordinator with external IT service providers.
• Lead the implementation of various IT initiatives, including VPNs, password managers, cybersecurity tools, and monitoring solutions.
• Manage IT infrastructure topics, such as networks and access rights, in collaboration with external providers.
• Define and enhance IT processes, including onboarding and support workflows.
• Coordinate cybersecurity measures, including assessments and awareness initiatives.
• Manage software landscape and licenses, including engineering tools and enterprise systems.
• Support the introduction and rollout of new software solutions across different departments.
• Ensure documentation and governance across IT systems for transparency.
• Identify opportunities for efficiency improvements through digital tools and automation.
• Lead and develop the internal IT Support function, focusing on prioritization and knowledge transfer.
• Optimize collaboration with external IT service providers to ensure quality and cost-effectiveness.

Your Profile

• Degree in IT, Engineering, or a related field.
• 5+ years of experience in IT operations, infrastructure management, or project management.
• Proven experience with external IT service providers and vendor management.
• Strong understanding of IT infrastructure, networks, and cybersecurity principles.
• Experience with enterprise software and license management.
• Background in a manufacturing, engineering, aerospace, or technology environment is advantageous.
• Familiarity with engineering or simulation software environments is a plus.
• Fluent in English; proficiency in German (B2 or higher) is highly desirable for collaboration with local stakeholders.

Competencies

• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Business-oriented mindset, aligning IT decisions with company objectives.
• Structured, pragmatic approach to problem-solving.
• Ability to convert business needs into effective IT solutions.
• Strong stakeholder and vendor management capabilities.
• Hands-on mentality with a sense of ownership.
• Clear communication skills, fostering alignment across teams.
• Commitment to adhering to company standards and quality requirements.

Join our dynamic and international team at ANAVIA, and contribute to shaping the future of unmanned aviation.

Note: Only candidates with a valid Swiss work permit, EU nationality, or Swiss citizenship will be considered for this opportunity.