Lead Business Analyst

Lead Business Analyst

Take ownership of business analysis across complex systems and projects while simultaneously improving how the team operates. This role combines hands-on delivery with the strategic task of building, structuring, and enhancing practices that help BA teams deliver with greater clarity, consistency, and impact. The objective is to create a more structured and consistent BA practice while remaining directly involved in project delivery.

Responsibilities

• Lead business analysis activities across complex projects and systems, from requirements clarification through to specifications that delivery teams can use effectively.
• Work closely with business and IT stakeholders to understand needs, clarify requirements, and translate them into clear and actionable specifications.
• Assess existing BA practices and identify where roles, processes, coordination, and ways of working can be improved.
• Introduce practical standards and approaches for requirements and specifications, improving consistency and quality across the team.
• Establish clearer ways of working within the BA function and support their adoption across projects.
• Support and develop Business Analysts, providing guidance and helping the team adopt more consistent practices.
• Build alignment and secure buy-in from business and IT stakeholders when introducing changes to established ways of working.
• Remain directly involved in project delivery while helping strengthen the overall BA function.

Experience

• Extensive Business Analysis experience, including senior, lead, or comparable leadership responsibility.
• Proven experience transforming, restructuring, or significantly improving a Business Analysis team or function.
• Demonstrated experience introducing new BA practices, processes, standards, or ways of working and bringing others along in their adoption.
• Strong hands-on experience delivering business analysis within complex projects and systems.
• Experience developing or supporting other Business Analysts and improving coordination across a BA team.
• Strong stakeholder management experience across business and IT.
• Demonstrated ability to introduce change, navigate resistance, and build adoption around new ways of working.
• Strong written communication and experience improving the quality and consistency of requirements and specifications.

Technical Fluency

• Strong command of Business Analysis practices across requirements elicitation, analysis, documentation, and specification.
• Experience translating complex business requirements into clear specifications that can be effectively used by delivery teams.
• Ability to work confidently across business and IT environments and facilitate alignment between the two.
• Experience establishing practical templates, standards, and processes that improve analysis quality and delivery.
• Comfortable working across complex systems and project environments.

Ways of Working

• Communicate complex requirements clearly, concisely, and in a structured way to both business and technical audiences.
• Build trust and influence across BA teams, business stakeholders, and IT teams.
• Demonstrate leadership and ownership, particularly when improving established processes or navigating resistance to change.
• Able to articulate and defend recommendations, explain the rationale behind proposed changes, and adapt the message to the audience.
• Structured and pragmatic, with the confidence to challenge existing approaches constructively and define a practical path forward.
• Remain hands-on and delivery-focused while also taking a broader view of how the BA function can improve.

Qualifications

• Track record of transforming or significantly improving a Business Analysis team or function.
• Experience within insurance, particularly life insurance, is a plus but not essential.
• Fluent French.