Norwegian Speaking Customer Service

Customer Service Professional

Join a leading international organisation to support customers across multiple channels. As the main point of contact for Norwegian-speaking customers, you will handle a variety of enquiries via phone, email, and chat. Your role involves providing accurate information, resolving issues, and ensuring a positive customer experience from start to finish.

Key Responsibilities

• Support customers across phone, email, and live chat
• Resolve enquiries and complaints in a professional and timely manner
• Build strong customer relationships through excellent communication
• Liaise with internal teams to ensure effective issue resolution
• Maintain accurate records using CRM systems
• Meet service standards and performance targets

About You

• Fluency in Norwegian and English
• Ideally some previous customer service, customer support, or contact centre experience
• Excellent problem solving and organisational abilities
• Confident using CRM systems and Microsoft Office applications
• Able to manage multiple priorities in a fast-paced environment

What's on Offer?

• £34,500 salary equivalent on a temp to perm basis
• Weekly pay on hourly rate to begin with
• Possibility of temp to perm if things go well
• November start

This role is hybrid and the company is based in Essex so ideally candidates will have a car to access the office 2 days per week. This is an excellent opportunity for a Norwegian speaking customer service professional looking to join a global business that values customer experience and employee development.