PMO (IT/Shared Service Centre)

Engagement Overview

We are seeking a professional individual to support the documentation and implementation of frameworks within the IT domain for an esteemed international client. This role emphasizes collaboration across various teams and will mainly be conducted remotely, with some potential onsite workshops in Switzerland.

Key Responsibilities

• Act as a Project Management Officer (PMO), providing assistance to six internal IT teams in documentation and presentation of IT frameworks.
• Facilitate the harmonization process of Shared Service Centres.
• Attend workshops to document process frameworks, including cost allocation, service management, operation management, and HR processes.
• Prepare engaging presentations using PowerPoint.
• Support the customer in the conception and creation of dashboards.
• Document and track status updates and action points as needed.

Requirements

• Proven experience as a PMO, particularly in the IT and/or Shared Service Centre environments.
• Strong proficiency in the MS Office suite, including PowerPoint, Word, Adobe, Excel, and OneNote.
• Experience in SAP projects is advantageous.
• Familiarity with projects focused on frameworks, automation, dashboards, or KPIs is a plus.
• Demonstrated ability to work with international teams across various time zones.
• Excellent communication and organizational skills.
• Fluency in English is required.

Project Details

• Start: ASAP
• Duration: 3 months
• Workload: 4-5 days per week, based on availability
• Location: Primarily remote, with potential onsite workshops in Switzerland from October onward.