Product Owner, Claims Editing

Shape the Future of Healthcare Payments and Reimbursement Technology

Join a team dedicated to driving meaningful improvements for patients, providers, and businesses. In this fully remote role within the United States, you will be responsible for enhancing a healthcare technology platform. You will work closely with cross-functional teams to deliver solutions that improve operational performance, support business objectives, and create value for customers. Periodic company-funded travel is required for team collaboration and business meetings.

Primary Responsibilities

• Drive the evolution of healthcare payment and reimbursement solutions by identifying opportunities to improve operational efficiency and business performance.
• Collaborate with internal stakeholders to gather, define, and prioritise product enhancements based on regulatory, industry, and customer requirements.
• Convert complex healthcare and reimbursement concepts into clear functional requirements, user stories, and product specifications for technical teams.
• Support the design and delivery of automation-focused solutions that improve claim review processes and decision-making outcomes.
• Review data trends and operational metrics to identify areas for optimisation, measure performance, and support strategic product decisions.
• Partner with technology, analytics, and subject matter experts to ensure new functionality meets business objectives and user needs.
• Contribute to product testing activities, ensuring solutions are delivered accurately and perform as expected in live environments.
• Develop supporting documentation and knowledge-sharing materials to promote successful adoption of new features and enhancements.
• Build strong relationships across product, operations, technical, and customer-facing teams to support effective product delivery.
• Continuously evaluate product performance and recommend improvements that enhance user experience, operational effectiveness, and commercial value.

Skills and Requirements

Minimum Qualifications

• Demonstrated experience working within healthcare, health technology, insurance, reimbursement, revenue cycle, or a related operational environment.
• Degree-level education or equivalent professional experience.
• Strong understanding of healthcare processes, data-driven decision making, and complex business workflows.
• Experience gathering requirements and translating business needs into functional solutions, process improvements, or system enhancements.
• Proven ability to interpret data, identify trends, and support business decision-making through analysis and reporting.
• Comfortable working with a range of digital tools and technologies to support operational and product-related initiatives.
• Strong stakeholder management, communication, problem-solving, and organisational skills.
• Ability to work collaboratively across multiple teams in a fast-paced and evolving environment.

Preferred Qualifications

• Experience supporting the development, enhancement, or optimisation of healthcare technology products or business systems.
• Knowledge of healthcare funding, reimbursement processes, revenue management, or claims-related operations.
• Previous exposure to product delivery, business analysis, systems configuration, process improvement, or solution design activities.
• Experience working within healthcare providers, insurers, managed care organisations, healthcare consultancies, or health technology businesses.
• Familiarity with Agile, Scrum, or other product development methodologies.
• Understanding of healthcare regulations, industry standards, and operational best practices.
• Previous experience in a Product Owner, Business Analyst, Product Analyst, Systems Analyst, or similar role.

Additional Experience Considered Beneficial

• Exposure to healthcare platforms, operational systems, workflow automation tools, or enterprise applications.
• Experience defining requirements, documenting processes, creating user stories, or supporting solution delivery.
• Ability to work effectively with technical and non-technical stakeholders.
• Experience supporting system testing, implementation, change management, or continuous improvement initiatives.
• Strong attention to detail with the ability to balance strategic thinking and day-to-day delivery.
• Comfortable working with data, performance metrics, and reporting tools to support product and business objectives.