Product Owner - Cross Business Applications

Location

Zurich

Work Pattern Percentage

80-100%

About the Role

If you are passionate about technology and eager to drive strategic product vision, this position offers an exciting opportunity to define and shape the product roadmap, champion continuous improvement, and collaborate closely with engineering and business teams to deliver impactful solutions. You will leverage the extensive knowledge and resources of a leading global organisation to innovate and drive operational excellence.

Key Responsibilities

• Translate product strategy into actionable work items, manage the product backlog at the sprint level, and ensure delivery of high-quality features as a tactical executor.
• Focus on sprint execution, issue resolution, change request management, and operational excellence across multiple products.
• Act as the primary interface between teams and product leadership, ensuring continuous delivery of value while maintaining system reliability and compliance with service management standards.
• Maintain strong technical engagement to understand implementation details, technical constraints, and quality standards while driving continuous improvement.

Impact Areas

• Backlog & Prioritization: Define and maintain a clear, prioritized product backlog aligned with the product strategy.
• Stakeholder Management: Prioritize features for sprint cycles based on business value, technical dependencies, and customer impact.
• Incident & Problem Management: Lead incident response activities and coordinate resolution efforts, assessing severity and prioritizing incidents based on business impact.
• Team Collaboration & Governance: Conduct daily standups to track progress and remove blockers, participating in sprint planning to align priorities.
• Documentation: Ensure that product specifications are documented and maintained effectively.

Desired Qualifications

• Leadership/Customer Focus: Experience in customer issue resolution, feedback management, advocacy, and usability assessment.
• Technical Acumen: Strong understanding of software architecture, scalability, API design, and system integration, particularly with M365 and relevant products.
• Collaboration: Proficiency in facilitating agile ceremonies, team communication, and stakeholder engagement.
• Issue & Change Management: Familiarity with ITIL change management and issue tracking processes.
• Decision-Making: Ability to make quick decisions and prioritize effectively.
• Backlog Management: Experience in backlog tracking, metrics analysis, and governance practices.

Team Environment

Prepare to elevate your career in a dynamic international setting, with a focus on continuous learning and teamwork. Embrace the opportunity to contribute to a meaningful and challenging workplace.

Company Culture

We strive to create a professional environment where your ideas can foster meaningful change. Your unique expertise will be valued as we work together to tackle complex challenges and make a positive impact in our communities. We offer flexible and hybrid working conditions along with opportunities for continuous development and connection.

Join Us

Be a part of a global network committed to making a difference. If you’re ready to take the next step in your career, consider the opportunities available that align with your skills and aspirations.