REQ_30035784 (Senior) Marketing Manager InLife Value Management 80-100%

Exciting Opportunity for a Marketing Manager in In-Life Value Management

Join a dynamic team where your organizational skills and results-driven approach can make a significant impact. This pivotal role involves leading and executing extensive migration projects along with upselling initiatives, ensuring a seamless experience for both customers and internal stakeholders.

Your Challenge:

• Project Leadership: Develop and implement migration plans, including establishing timelines, milestones, and business cases to facilitate end-of-life transitions and upselling initiatives.
• Analytical Expertise: Utilize customer data to derive actionable insights that support informed business decisions and enhance customer experiences.
• Coordination & Readiness: Collaborate with cross-functional teams, including product development, IT, and customer care, to ensure system, process, and resource preparedness for migrations.
• Customer Communication: Design and execute tailored communication strategies that ensure clarity and minimize disruption during migration processes.
• Team Enablement: Provide essential training and documentation to teams involved in migration activities, facilitating smooth execution.
• Risk Management: Identify potential risks within migration projects and proactively implement corrective actions as necessary.
• Performance Tracking: Monitor migration progress, address any roadblocks, and provide comprehensive updates to stakeholders.
• Post-Migration Evaluation: Conduct project outcome reviews, document lessons learned, and suggest improvements for future initiatives.

Your Skills:

• Bachelor’s degree in Business Administration, Marketing, Project Management, or a related field.
• Proven experience in Marketing, Customer Value Management, or Project Management, specifically in subscription-based industries.
• Expertise in overseeing large-scale, cross-functional projects with a strong emphasis on timelines, deliverables, and risk mitigation.
• Strong analytical abilities to interpret data and generate actionable insights.
• Exceptional communication and interpersonal skills for effective cross-team collaboration.
• Proactive and adaptable mindset, with a strong understanding of customer needs and telecom B2C products and services.
• Fluency in German and English is essential; proficiency in French and/or Italian is advantageous.

Your contribution will be integral to driving successful migration outcomes and enhancing customer satisfaction. Embrace this chance to elevate your career while positively impacting the customer experience.