Senior QC Systems Technical Specialist (12M FTC)

Senior QC Systems Technical Specialist

Are you passionate about laboratory systems, data integrity, and driving compliance excellence in a GMP-regulated environment? Join our client's team to provide technical support for laboratory electronic systems used within the Quality Control function, including Laboratory Information Management Systems (LIMS) and Chromatography Data Systems (CDS).

You will support system administration, master data maintenance, issue resolution, compliance activities, and future system enhancements while ensuring adherence to GMP requirements, data integrity principles, and internal quality procedures.

Responsibilities

• Maintain and update master data for QC electronic systems.
• Provide technical support for the operation, maintenance and continuous improvement of laboratory systems.
• Support the deployment, validation and qualification of new or upgraded systems.
• Generate, review and maintain qualification and validation documentation.
• Assist with system investigations, troubleshooting and issue resolution.
• Develop and maintain SOPs, work instructions and training materials.
• Support change control processes and system lifecycle management activities.
• Respond to regulatory and compliance-related requests concerning laboratory systems, equipment and methods.
• Identify opportunities to improve system performance, compliance and user experience.
• Champion data integrity principles and electronic system best practices.

Additional Responsibilities

• Perform all activities in accordance with company quality standards, GMP requirements, GDP requirements and applicable industry regulations.
• Maintain a safe working environment and report incidents in accordance with procedures.
• Support product quality through adherence to approved processes and procedures.
• Identify opportunities for continuous improvement, innovation and cost efficiency.
• Ensure customer and stakeholder expectations are understood and met through effective communication.
• Demonstrate behaviours aligned with company values and business objectives.
• Support compliance, quality and operational excellence across all activities.

Key Skills and Requirements

• Degree or equivalent experience in a scientific discipline.
• Strong working knowledge of Quality Control laboratory electronic systems and their qualification and validation requirements.
• Demonstrable experience creating and maintaining master data within LIMS and/or CDS platforms in a regulated pharmaceutical environment.
• Experience using QC electronic systems as an end user.
• Strong understanding of GMP requirements and data integrity principles.
• Ability to analyse business and user requirements to support system enhancements and process improvements.
• Excellent communication and stakeholder management skills.
• Ability to establish effective working relationships across multiple functions and external partners.
• Sound technical and scientific judgement.
• Experience interpreting complex data and communicating findings clearly.
• Ability to explain technical concepts in a clear and practical manner.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Highly organised, detail-oriented and capable of working independently.
• Strong problem-solving, decision-making and time-management abilities.
• Commitment to remaining current with developments in laboratory and electronic systems technologies.