Turn Data into Answers and Failures into Improvements
Join a dynamic team in Acton, MA, to support the quality and reliability of FDA-approved medical devices. This hands-on position requires strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams to achieve quality and compliance goals.
Primary Responsibilities
- Conduct product testing and failure analysis to ensure compliance with quality standards.
- Collaborate with quality assurance engineers and team members to implement and maintain effective inspection and testing procedures.
- Generate, review, and maintain quality records, including training documentation, internal audits, NCRs, and CAPAs.
- Perform investigation triage and deep-dive analyses to develop hypotheses for failures.
- Review Lot Acceptance records and Device History Records (DHRs) and create trend charts.
- Collect, log, and analyze quality data to identify trends and drive improvements.
- Lead quality investigations and root cause analyses.
- Assist in gathering information during FDA and ISO 13485 inspections.
- Apply Lean Six Sigma methodologies to streamline processes and improve efficiency.
- Troubleshoot new failure modes and evaluate process and engineering controls to enhance safety and performance.
- Perform other duties as assigned.
Skills and Requirements
- Bachelor's degree in engineering or scientific discipline, or equivalent experience.
- Proficiency in Microsoft Office, particularly Excel.
- Strong electrical and mechanical background preferred.
- Experience creating and analyzing charts in Excel is a plus.
- Knowledge of Six Sigma, Lean, SPC, ASQ, or ISO process controls is advantageous.
- Prior experience in a regulated industry, such as medical devices, or working in a biohazard/lab environment is preferred.
- Effective verbal communication and excellent technical writing skills.
- Ability to generate and maintain organized and accurate records.
Physical Requirements
The role involves sitting (70%), standing (30%), frequent lifting (up to 5 lbs), occasional handling/push-pull (up to 50 lbs), and operating basic hand tools.