Technical Writer (Infrastructure/Application)

Position Overview

We are seeking a skilled professional to join an international team, focusing on the creation and enhancement of technical documentation in the IT infrastructure and applications domain. This role involves collaborating closely with the Infrastructure and Applications team to ensure the delivery of high-quality documentation that supports operational efficiency and clarity.

Key Responsibilities

• Engage as a technical writer to enhance documentation practices.
• Support the Infrastructure and Applications team by creating, amending, and replacing technical documents.
• Draft various technical documents, including target operating models and disaster recovery plans.
• Develop new project templates while updating or replacing outdated documents and templates.
• Organize documentation within shared systems to promote accessibility and usability for the team.
• Review the storage and accessibility of documents and templates to ensure efficient retrieval.

Required Experience and Skills

• Significant project experience as a technical writer within the IT sector.
• Demonstrable expertise in drafting technical documents related to infrastructure and applications.
• Proficient with SharePoint and JIRA for documentation management.
• Familiarity with ServiceNow and the Office365 suite, particularly strong capabilities in PowerPoint.
• Experience with AI tools for automating the document creation process is a plus.
• Fluency in English is required.
• Preference will be given to nearshore candidates.

Project Details

• Start Date: Immediate availability required.
• Duration: Initial contract until the end of the year with an overall engagement of 6-12 months.
• Workload: Full-time, 5 days per week.
• Location: This role is fully remote.